Help / FAQ

All BRITA filters provide high filtration performance while effectively reducing a number of substances that can negatively affect taste or odour such as chlorine. Additionally, BRITA filters are easy to install, set up and store.

 

BRITA MAXTRA+ Universal cartridge:

The innovative BRITA MAXTRA+ Universal cartridge provides up to 4-8 weeks and 150 litres of fresh, filtered water. Its ion exchange resin reduces both carbonate hardness (limescale) and metals such as copper and lead. The activated carbon reduces substances that can impair taste, such as chlorine and chlorine compounds (where present). 

 

BRITA MicroDisc:

The compact and powerful BRITA MicroDisc filters up to 150 litres of water and lasts for up to 4 weeks. Its ActivSelect Technology stops unwanted elements that impact the taste of water, such as chlorine, while allowing minerals like calcium and magnesium to pass through.

Both the BRITA MAXTRA+ Universal filter cartridge and MicroDisc filters have been designed for quick and easy installation.

 

BRITA MAXTRA+ Universal filter cartridge:

Simply fill a jug or bowl with water. Immerse the BRITA MAXTRA+ cartridge in cold water and shake it gently to remove any air bubbles. Insert the cartridge into the funnel of the jug and run water two times through the filter. After having discarded the first two litres, you are now ready to use your BRITA filter.

 

BRITA MicroDisc:

Before using the MicroDisc for the first time, place it under running water and lightly rub both sides with your fingers for approx. 30 seconds. This effectively removes any loose carbon dust that may be present.

You should ideally store your BRITA water receptacles in a cool place, for example in the fridge. You should also ensure the receptacle is not stored in direct sunlight and you should use the water in the receptacle within one day.

No. BRITA water filter systems are designed for use only with municipally treated tap water or with water from private supplies which has been approved as safe to drink.

MAXTRA+ cartridge life depends on the local water quality, for example on water hardness. The BRITA MAXTRA+ cartridge filters up to 100 litres in regions with hard water (primarily based on a carbonate hardness of 12° to 14,5°, the German degree of hardness). To ensure optimum performance you should change your BRITA MAXTRA+ cartridge every 4 weeks. To remind you of the next cartridge change, your BRITA water filter jug is equipped with a cartridge exchange indicator.

In general, the MicroDisc should be replaced every four weeks for optimal performance.

All BRITA filter systems help to greatly reduce the consumption of plastic bottles. Due to their high recyclability, BRITA components make a positive and sustainable difference on the environment.

If properly stored, all original BRITA cartridges can be kept for several years. Proper storage includes a temperature between 1°C and 50°C, with no direct sunlight or heat, while the cartridge remains sealed in its original package.

fill&serve Mind and fill&go Vital are dishwasher safe up to 50°C. They may also be washed by hand using warm, soapy water and a sponge. The fill&enjoy Fun should be cleaned only by hand with cold and lukewarm water. Please note that the BRITA Memo in the lid is not dishwasher-safe and should not come into prolonged contact with water. To avoid discoloration, never fill with liquids and juices that easily stain. For more information, please refer to the instruction manual.

Ideally, you should use filtered water within one day. Should your BRITA water filter not be in use for a prolonged period of time (for example while you are on holidays), BRITA recommends that you take out the MAXTRA+ cartridge, discard any water left inside the BRITA water filter and loosely insert the MAXTRA+ cartridge again.

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Before using the fill&serve Mind water filter carafe for the first time, clean it with a mild detergent. Clean the fill&serve Mind water filter carafe regularly either by hand or in the dishwasher (max. 50°C). Note: The BRITA Memo embedded in the lid is not dishwasher safe.

The fill&serve Mind is designed to improve the taste of your tap water for cold consumption. The filtered water is safe to be used for the preparation of hot drinks but does not protect your appliances against limescale.

Press and hold down the start button on the lid until all four bars appear in the display and flash twice. The BRITA Memo is now set. The flashing dot in the bottom right-hand corner of the display indicates that the Memo is working. One bar will disappear each week, and the remaining bars in the display indicate the remaining lifetime of the filter device. Please remember to replace the filter at least every four weeks to ensure the optimum performance of your BRITA product, and to maintain optimal hygienic standards for your filtered water.

No worries, due to abrasion small carbon particles can be found in the packaging and in the filtered water. These particles have no negative health effects. If ingested, they will not harm the human body. Should you observe carbon particles, BRITA recommends flushing the filter MicroDisc thoroughly on both sides under running water.

The BRITA fill&serve Mind is 290 mm high and has a diameter of 102 mm. Its state-of-the-art material provides exceptional transparency while being lightweight and shock resistant. It can hold a total water volume of 1.3 litres (funnel volume of 0.5 litres), is designed to easily fit in a refrigerator door and comes ​with the handy BRITA Memo, which monitors filter disc life.

Thanks to its powerful ActivSelect technology, the new BRITA MicroDisc effectively reduces taste-impairing substances while allowing valuable minerals to pass through. Each MicroDisc is made of natural carbon from coconut shells and has millions of tiny pores. These pores trap and lock away unwanted elements. The result is fresher, better-tasting water with every sip.

Yes. The BRITA fill&enjoy Style XL is dishwasher-safe up to 50 degrees Celsius. Please note that the BRITA Smart Light is not dishwasher-safe and should be removed before you put the lid in the dishwasher. To avoid possible discolouration of your BRITA water filter, please do not wash it together with dirty plates, dishes, cups, etc., as any food residue on these may permanently blemish your filter. You may clean the BRITA Smart Light by hand using a soft and damp cloth or sponge.

Yes. Use warm soapy water and a soft cloth or sponge. Dry with a soft towel, or air-dry the BRITA Style XL away from direct heat. Avoid any abrasives – even baking soda – as they will dull the finish and/or leave scratches.​

The new BRITA fill&enjoy Style XL carrier comes with the new and advanced MAXTRA+ Universal cartridge. The former MAXTRA cartridges will NOT fit into the new carrier.

​Exhausted MAXTRA+ Universal cartridges may be disposed of like regular refuse.

​Press the LED button on top of the lid for ~5 sec until you see the light fading in and out 3 times in green. The BRITA Smart Light is now set and ready to use. The LED button will start flashing yellow during usage if it is time to stock-up with a new cartridge. As soon as it is flashing red it is time to replace your cartridge. This will be the case after 4 weeks or 100 L of consumption assuming a typical pouring flow.

​To insert the BRITA Smart Light into the lid simply turn it from the bottom of the lid clock-wise into the lid as far as it will turn. Turn counter clockwise to remove it.

​The BRITA Smart Light has a life of approximately five years. At the end of its life please remember that it must be disposed according to all applicable provision and regulations. To dispose of the exhausted BRITA Smart Light containing a battery please remove it from the lid by turning it anti-clockwise.

​Green light: MAXTRA+ Universal cartridge filters with optimum performance.

Yellow light: It is nearly time to replace your cartridge, please stock up.

Red light: Please exchange your cartridge. This will be the case after either 4 weeks or 100 l of filtered water usage assuming a typical pouring flow.

​You can monitor the status of your filtration performance any time. Simply press on the LED button on top of the lid with your finger to see the current filter status. During every use of the BRITA fill&enjoy Style XL water filter the BRITA Smart Light will tell you whether it is time to change the cartridge through different coloured flashing lights.

The total capacity is 3.6 litres. The jug holds 2.3 litres of filtered water and the funnel has a volume of 1.3 litres.

​No. BRITA fill&enjoy Style XL is designed for use only with water that has been tested as safe to drink according to legal regulations, such as municipally treated tap water.

No, the BRITA fill&enjoy Style XL will not fit into standard refrigerator door shelves.

It is ~27 cm in height, which means it also fits under all standard sinks and basins.

​BRITA fill&enjoy Style XL comes in three trendy colours: grey, blue and lime.

Please contact the BRITA Taiwan consumer hotline at 0800-811157 for more information.​

​Yes. With the BRITA "money-back guarantee", the product can be returned up to 30 days after purchase.

mypure U5 is a filter system which is based on Ultra Filtration Technology. Its prefilter reduces particles, the Ultra Filtration reduces bacteria and metals and the carbon block reduces chlorine, metals, pesticides, industrial pollutants and organic impurities.

Yes, the Ultra Filtration System removes 99,9% bacteria such as coliform, staphylococcus aureus and total plate count.

TThe PF cartridge removes particles whereas the CB-UF reduces bacteria, metals, chlorine, pesticides, industrial pollutants and organic impurities

The BRITA Cartridge Status Indicator shows when a cartridge exchange is necessary.

The exchange is easy and fast and can be done by the user.

The flow rate depends on the pressure of your mains water, the average is 2.0 liters per minute.

mypure U5 is installed under the sink. As no pump or tank are required, it is silent and space-saving.

mypure U5 PF filter cartridge replacement cycle is 6-12 moths and CB-UF filter cartridge replacement cycle is around 12 months. Replacement cycle may be different according to the tap water quality and filtered water consumption quantity. Therefore, the recommended replacement cycle is only for reference.

BRITA mypure U5 can be installed in most kitchens as it is compact and does not require much space under the sink. The filter tap can be installed horizontally or vertically.

While systems using RO and UV technology can both filter 99.9% bacteria, RO system cannot retain the minerals in the water which is good for health and mypure U5 can keep the good minerals in filter water. Systems using UV technology sometimes have challenges with fast water flow rate. If the flow rate is too fast it may result in unsatisfactory bacteria reduction rate.

With Ultra filtration technology, mypure U5 can filter 99.9% bacteria without electricity and no waste water will be produced. It’s also space saving.

Yes, with the practical fill&go Vital, you can enjoy filtered BRITA water anywhere. Simply fill with tap water and you are ready to enjoy!

The Fill&Go may only be used with municipally treated cold tap water provided by your local water authority. This water is constantly controlled and according to legal regulations safe to drink. If an instruction is received from the authorities that mains water must be boiled, then BRITA filtered water must also be boiled. When the instruction to boil water is no longer in force, the entire bottle must be thoroughly cleaned and a new MicroDisc inserted. For certain groups of people (e.g. those with impaired immunity and babies), it is generally recommended that tap water should be boiled; this also applies to filtered water. BRITA filtered water is a foodstuff intended for human consumption; you should therefore use the water in your Fill&Go within one day.

The new and improved activated carbon MicroDisc filter, for use in the BRITA fill&go Vital, lasts 4 weeks.

Definitely, because just one BRITA filter is capable of filtering 150 litres of water, or 300 half litre water bottles. And a litre of BRITA filtered water costs less than one dollar.

The fill&go Vital is a sensible and sustainable alternative to plastic bottles and helps to reduce their use. And that's a win-win situation for your wallet and the environment.

The drinking bottle is made of high-quality, BPA-free synthetic material and has been certified as food grade quality by the German Technical Inspection Institution.

Yes, all components of the BRITA fill&go Vital drinking bottle are dishwasher safe.

The drinking bottles come in four trendy colours: pink, blue, lime or purple.

The innovative activated carbon filter reduces contaminants that can impair odour or taste in drinking water. Minerals such as calcium and magnesium can pass through the filter.

The fill&go Vital water bottle can hold up to 600ml of water.

Your BRITA fill&enjoy Fun can be washed by hand using warm, soapy water and a sponge. Avoid any abrasives, even baking soda, as they will dull the finish and/or leave scratches. When finished, dry with a soft towel or leave out to air dry.

Open and close your water filter with the BRITA Swing Opener – it turns filtering water into fun. To open: just press down the rear part of the lid and the nozzle opens automatically. To close: after use, press down the front part of the lid. Now your water filter is shut, so what’s inside stays fresh.

Sometimes a cup of tea or a glass of water is all you want. Cup and glass icons inside the funnel indicate how much water needs to be filled into your filter. That saves you time, since you can fill it with exactly as much water as you need and the smaller amount takes less time to filter.

Simply grab the back of the funnel and pull upward.

BRITA fill&enjoy Fun is designed to provide you with freshly filtered water. It is especially well suited for small households with lower water consumption or for those with limited space. An additional, practical feature is the embedded cup icons on the filter, which aid in filtering the right amount of water needed at that particular moment.

Yes. Please close BRITA fill&enjoy Fun when it is not being used. This ensures that your filtered water maintains its freshness, and it ensures the best hygienic standard.

Although BRITA fill&enjoy Fun has a relatively tight seal when placed upright, it should not be laid on its side, as leakage may occur.

Press and hold down the start button on the lid until all four bars appear in the display and flash twice. The BRITA Memo is now set. The flashing dot in the bottom right-hand corner of the display indicates that the Memo is working. One bar will disappear every 2 week, and the remaining bars in the display indicate the remaining lifetime of the filter device. Please remember to replace the filter at least every 8 weeks to ensure the optimum performance of your BRITA product and to maintain optimal hygienic standards for your filtered water.

Once the BRITA filter cartridge has been exhausted, the water will still pour through the filter, but the reduction of the substances will become less and less effective. It will not leak impurities back into the filtered water.

The BRITA fill&enjoy Fun has been designed to easily fit into the refrigerator door. Its dimensions are 27.6 x 17.5 x 9.2 cm and it can hold 1 litre of filtered water with a funnel volume of 500 ml. The BRITA fill&enjoy Fun comes with the convenient BRITA Swing Opener, BRITA Memo cartridge life indicator and free MAXTRA+ Universal cartridge.

The icons on BRITA fill&enjoy Fun allow you to filter exactly the amount of freshly filtered water you desire. Each icon mark stands for approximately 250 ml.

The jug and funnel are made of polypropylene (PP).

Yes, it is designed to fit in all standard refrigerator door shelves.

It is 25 cm in height, so it also fits under all standard sinks and basins.

BRITA fill&enjoy Fun is designed as a space-saving product, allowing you to easily store it in your refrigerator and thereby freeing up more space in your kitchen.

BRITA fill&enjoy Fun comes in up to four trendy colours: pink, blue, lime or purple.

Yes. The BRITA fill&go Active is dishwasher-safe. To avoid possible discolouration of your BRITA filter bottle, please do not wash it together with dirty plates, dishes, cups, etc., as any food residue on these may permanently blemish the filter bottle. BRITA recommends removing the silicone seal before cleaning in the dishwasher. The seal may be cleaned separately in the dishwasher or by hand.

Before using the MicroDisc for the first time, rinse both sides of it thoroughly under running water for approx. 30 seconds to remove any loose carbon dust that may be present.

The MicroDisc is made from compressed natural activated carbon from coconut shells and is covered by a fleece on both sides for optimal filtration.

One BRITA MicroDisc can filter up to 150 litres. To ensure optimal filtration and hygiene, BRITA recommends that the MicroDisc be replaced once every 4 weeks. The bottle can be reused over and over again as it was designed to be very durable.

You may dispose of the used MicroDisc filter like regular refuse.

Yes, with the practical fill&go Active, you can enjoy filtered BRITA water anywhere, where water in drinking water quality is provided. Simply fill with tap water and you are ready to enjoy!

The fill&go Active water bottle can hold up to 0,6 litres of water.

No, freezing the fill&go Active may cause damage to parts of the bottle or the MicroDisc.

No. The BRITA fill&go Active is designed for use only with water that has been tested as safe to drink according to legal regulations, such as municipally treated tap water.

The fill&go Active bottles comes in four trendy colours: pink, blue, lime and purple.

All parts of the BRITA fill&go Active are BPA free.

Yes, it is designed to fit into most standard bicycle bottle holders.

mypure pro X9 is a filter system which is based on Ultra Filtration Technology. Its prefilter reduces particles, the ion exchanger reduces limescale, the Ultra Filtration Pro reduces 99.99% of virus, 99.9999% of bacteria, asbestos and cysts and the carbon block reduces chlorine, metals, pesticides, industrial pollutants and organic impurities.

Yes, the Ultra Filtration System removes 99.9999% of bacteria such as brevundimonas diminuta and 99.99% of viruses such as coliphage virus MS2.

mypure pro X9 (and X6) has the special "Mineral Select Technology", which only removes the part that creates limescale while leaving in most natural minerals. V series leaves in all minerals.

mypure pro X9 is a 4-stage water filter system. The first filter contains a prefilter which reduces particles. The second filter contains ion exchanger to reduce hardness and prevent limescale. The third cartridge contains step three and four. Step three is an activated carbon block which reduces chlorine, metals, pesticides, industrial pollutants and organic impurities. The fourth step is an Ultra Filtration Pro membrane which reduces 99.9999% of bacteria, 99.99% of virus, cysts and other harmful substances such as asbestos.

The BRITA Cartridge Status Indicator which is inegrated into the dispenser shows when a cartridge exchange is necessary.

The exchange is easy and fast and can be done by the user.

The flow rate depends on the pressure of your mains water, at 2 bar incoming water pressure the flow rate is 2.2 L to 2.6 L per minute.

Yes, the Ultra Filtration Pro membrane and the Carbon Block reduce metals such as lead (refer to TÜV certification).

mypure pro X9 is installed under the sink. As no pump or tank are required, it is silent, space-saving and electricity-free. It guarantees 100% of incoming water is filtered and no waste water is produced.

mypure pro X9 filter cartridges (3 cartridges) replacement cycle 12 months. Replacement cycle may be different according to the tap water quality and filtered water consumption quantity. Therefore, the recommended replacement cycle is only for reference. The lifetime indicator which is integrated into the tap shows the filter status via traffic lights colors.

BRITA mypure pro X9 can be installed in most kitchens as it is compact and does not require much space under the sink.

Like mypure pro X9, mypure pro X6 is a 4-stage water filtration system. It works with a prefilter to reduce particles, an ion exchange filter to reduce limescale and a carbon block which reduces chlorine, metals, pesticides, industrial pollutants and organic impurities. The fourth stage is an Ultrafiltration membrane which reduces 99.999% of bacteria such as brevundimonas diminuta, cysts and other harmful substances like asbestos.

The X series (X9, X6) contains an ion exchanger cartridge for the reduction of limescale and is therefore optimized for hard water regions. The V series (V9, V6) does not have ion exchanger and is the best choice for soft water regions without the need to reduce limescale.

While systems using RO and UV technology can both filter 99.99% bacteria, RO technology cannot leave minerals in the water while mypure pro leaves in most minerals and only reduces the part that causes limescale. mypure pro V series leaves in all minerals. Systems using UV technology sometimes have challenges with fast water flow rate. If the flow rate is too fast it may result in unsatisfactory bacteria reduction rate. 

 

With Ultra Filtration Technology, mypure pro system can filter upto 99.9999% bacteria and 99.99% virus (for the highest safety level of X9) without electricity and no waste water will be produced. It’s also space saving.